Perils in Practice: How Bad Psych Services Put Agencies At Risk

Agencies across the country are facing growing liability when psychological evaluations are skipped, reduced, or conducted by unqualified providers. From Minneapolis, where scaling back tests was tied to the tragic Ruszczyk shooting, to Boston, where a flawed evaluation triggered discrimination liability, the cases are clear: weak or inconsistent screening practices leave agencies exposed to lawsuits, EEOC complaints, and community mistrust. 

Dr. Michael Bricker, one of our managing partners, told NBC News in the wake of the Sonya Massey case: “There is a lot of importance in doing proper vetting on the front end. That’s the cheaper alternative, because when they get a problem employee… that is a much bigger problem.” In this month’s feature, we unpack the legal precedents, highlight the risks of negligent hiring, and share proven strategies to protect your agency from these perils. 

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